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Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

$ 479.00

Course Description

This course covers the following topics in order to prepare for the exam: Identifying cause of and resolving desktop application issues. Identifying cause of and resolving networking issues. Managing and maintaining systems that run Windows 7 client. Supporting mobile users. Identifying cause of and resolving security issues.

Course Outline

Mod 1 Installing, Upgrading, and Migrating to Windows 7
Mod 2 Configuring Disks And Device Drivers
Mod 3 Configuring File Access And Printers
Mod 4 Indentifying And Resolving Log on Problems
Mod 5 Configuring Network Connectivity
Mod 6 Troubleshooting Network Issues
Mod 7 Mobile Computing And Remote Access
Mod 8 Securing Windows 7 Desktops
Mod 9 Optimizing And Troubleshooting Performance And Reliabilty
Mod 10 Maintaining Windows 7 Desktops