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Cisco Voice (CCNA Voice)

Cisco Voice (CCNA Voice)

$ 479.00

Course Description

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions. The CCNA Voice Certification assesses skills and knowledge related to the Cisco Unified Communications Manager 8.0 (CUCM) 8.0. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco CallManager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts.

Course Outline

Mod 1 Program Introduction
Mod 2 Voice Essentials
Mod 3 Planning Considerations
Mod 4 User Administration
Mod 5 Basic Features
Mod 6 Media Resources
Mod 7 Tools and Plug-ins
Mod 8 Troubleshooting